“On a road trip from Houston to Portland in my 2002 330ci, the check-engine-light came on and the engine provided inconsistent power and even shut off a few times.
Not wanting to risk being stranded during a long leg of driving in the desert, I looked up reputable mechanics in the area and found Dan's.
Garrett, Dan's son and one of the head technicians, picked up the phone. After hearing my story, he made some time the next morning to meet.
After looking at the codes, Garrett saw the the engine was 'running lean' and ran a smoke test. He cleaned the tubes and replaced the crank shaft valve. They also replaced my air intake sensor which was reading the volumes incorrectly.
From there, my car ran well and never shut off for the next 19 hours of driving. This relieved our stress along the road trip.
Beyond fixing the problem which was complicated, they get 5-stars because of the level of customer care, knowledge of the problem, and attention to detail. Garrett did a thorough computer diagnostic of the car and walked me through what the readings meant and provided me options. They were honest and didn't scare or tell me I HAD to do anything. I've worked with some amazing and also not-so-great mechanics from LA to Houston, and I could tell that Dan's is a top-notch place with authentic folks who know what they're doing.
The owner, Dan, even gave me a free ride back to the hotel and recommended I check our Sandia peak while waiting. It was a good day in Albuquerque.
And as follow-up, Garrett gave me his card and offered to transfer knowledge to my next mechanic once I made it to Portland for some other issues that weren't as pressing. I def appreciate this since I am a customer just driving through.
Thank you Dan's Automotive!”